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Uplyft Capital Reviews and Ratings

Uplyft Capital Corporate Logo
Small business owners with bad credit often face rejection from traditional banks. They search for alternative funding that provides fast capital without months-long approval. This Uplyft Capital reviews guide examines whether this Florida merchant cash advance provider offers legitimate solutions.
We analyze BBB complaints, Trustpilot ratings, factor rates, and real customer experiences. Uplyft Capital reviews show strong satisfaction across platforms, including an A+ BBB rating.
The company has had only one complaint in three years. However, the $12,000 monthly revenue requirement and 1.24-1.4 factor rates mean costs are high.
TD; LR: Quick verdict
- Our rating: 4/5
- BBB rating: A+ (accredited since August 2022)
- BBB complaints: 1 total in three years (resolved)
- BBB customer rating: 4.43/5
- Trustpilot: 4.8/5 (634+ reviews)
- Google: 4.8/5
- Factor rates: 1.24–1.4
- Funding range: $5,000–$500,000 direct MCA; up to $5 million via marketplace
- Approval time: 6-hour average (same-day possible)
- Spanish support: Se Habla Español – bilingual specialists available (2026)
- Best for: Businesses with bad credit needing fast funding with $8,500+ monthly revenue (Starter Tier)
- Avoid if: You have less than $102,000 annual revenue or need low-cost financing
What is Uplyft Capital?

Uplyft Capital Homepage
Uplyft Capital is a Florida merchant cash advance provider founded in August 2012. CEO Michael Massa established the company after moving from Connecticut to Miami to enter the MCA industry.
Company basics:
- Headquarters: Dania Beach, Florida
- Employees: 52
- Operating hours: 9 a.m. to 6 p.m., seven days a week
- BBB file opened: January 27, 2017
- BBB accredited: August 4, 2022, with an A+ rating
Alternate business names:
- Merchant Cash Cloud
- EaglePhillips LLC
Performance metrics:
- Businesses funded: 57,000+
- Total funding: $1.4 billion+
- Approval rate: 87 percent
- Average funded amount: $25,230
The business model includes direct merchant cash advances and a marketplace. The marketplace connects businesses to third-party lenders for term loans and SBA loans. Uplyft uses AI-powered underwriting combined with human review. This allows same-day decisions and 24-48 hour funding.
How Uplyft Capital works
Uplyft Capital’s main product is a merchant cash advance. Businesses receive a lump sum in exchange for future revenue or credit card sales. Unlike traditional loans, MCAs use fixed-factor rates rather than interest rates. This makes the total cost predetermined but often higher than conventional financing.
Uplyft does not require a personal guarantee for direct MCA products. This reduces personal liability compared to many competitors. Business owners can protect personal assets while accessing capital.
Uplyft Capital repayment options
Approved businesses can choose between two repayment structures. The first option splits credit card sales daily. Uplyft deducts a percentage from card receivables until fully repaid. Slower sales mean smaller deductions.
The second option uses fixed ACH withdrawals. Uplyft withdraws a set daily or weekly amount from your bank account. This provides stability in cash flow planning. However, it can strain finances when revenue falls short of projections.
Uplyft Capital tiered programs
Uplyft offers four-tiered MCA programs.
- Starter Program: Entry-level applicants. Minimum $8,500/month revenue.
- Standard Program: Mid-tier businesses.
- Premier Program: Higher funding limits.
- Premier Plus Program: Top tier with the best terms.
Each tier has different requirements, funding amounts, and factor rates. The company does not disclose these details on its website. You must apply and speak with a funding specialist to learn your tier.
Evaluate these top-rated lenders to find a better match for your credit tier:
Uplyft Capital application process
The application process is designed for speed and simplicity. Here’s how it works:
Application steps:
- Fill out the online form (takes only minutes)
- Upload three to four months of bank statements
- AI analyzes revenue patterns and business health
- Human underwriters review each application
Timeline:
- Approval: 6-hour average, often faster during business hours
- Funding: 24–48 hours typical
- Some customers report same-day deposits
This speed beats traditional bank loans, which can take weeks or months.
Uplyft Capital marketplace products
Uplyft operates a marketplace for businesses seeking various financing options, providing access to funding of up to $5 million through third-party partners. Third-party lenders offer business lines of credit with no collateral required. Requirements include $8,000 monthly revenue and twelve months in business.
Partners also provide equipment financing up to $150,000, SBA loans, and term loans. Term loan interest rates range from two percent to 13%. Each partner has separate qualification requirements and fees.
Uplyft Capital fees and pricing
Uplyft Capital’s direct merchant cash advances use factor rates from 1.24 to 1.4. This starting rate is slightly higher than some competitors who offer 1.15-1.2. Your actual rate varies based on credit score, time in business, and monthly revenue.
What sets Uplyft apart:
- No origination fees on direct MCAs
- No monthly service fees
- Competitors typically charge two to seven percent origination costs
- This difference can represent significant savings
Understanding factor rates
Factor rates determine your total repayment amount. Here’s how the math works:
Example calculation:
- Borrow: $100,000
- Factor rate: 1.34
- Total repayment: $134,000
- Cost of capital: $34,000
This fixed cost provides certainty about what you owe. However, it makes comparing to other options difficult. When converted to APR, merchant cash advances can reach triple-digit rates.
A $10,000 advance at a 1.4 factor rate equals an APR of 93.08 percent. This assumes 15 percent daily holdback and $10,000 monthly sales. MCAs are among the most expensive business financing options despite their convenience.
Uplyft Capital’s fee transparency concerns
Uplyft advertises “no hidden fees” prominently. Most reviewers praise clear communication and the absence of surprises. However, at least one complaint describes undisclosed “closing costs” withdrawn without authorization. This happened after the loan was deposited.
The complainant said these costs were never disclosed during conversations. Uplyft became unresponsive when they tried to resolve it. This suggests that most customers receive advertised transparency, but problems can still occur.
Important: Read the entire contract carefully. Confirm in writing that no origination, closing or other fees apply beyond the stated factor rate.
Marketplace product rates (via third-party lenders):
- Term loans: two-13 percent interest
- Equipment financing: Up to 40 percent
- MCAs through partners: Starting at 10 percent
Looking to compare different financing solutions? Explore our reviews of CashNetUSA, Fig Loans, and Ladder Loans to weigh short‑term loans, installment financing, and other alternative funding options before deciding on the best fit for your business.
Uplyft Capital reviews and complaints
Let’s take a look at how Uplyft Capital is rated:
Uplyft Capital BBB rating

Uplyft Capital BBB A+ Accredited Business Status
Uplyft Capital maintains a strong reputation across multiple review platforms. This is uncommon in the merchant cash advance industry, where complaints are typically abundant. The company holds an A+ rating with the BBB. It has been accredited since fourth of August, 2022.
Uplyft has received only one complaint through the BBB in three years. That complaint was resolved. This record is outstanding compared to industry peers with dozens or hundreds of unresolved issues.
The BBB customer rating for Uplyft stands at 4.43 out of 5. This is exceptional for the BBB platfor,m where ratings typically skew negative.
Uplyft Capital Trustpilot reviews

Uplyft Capital Trustpilot profile
On Trustpilot, Uplyft earned 4.8 out of 5 from over 634 reviews. Most are five-star testimonials. Customers frequently mention specific funding specialists by name, praising their patience and professionalism.
The high rating reflects consistent positive experiences with the application process and funding speed. Negative reviews typically focus on the high cost of merchant cash advances rather than company-specific issues.
Uplyft Capital Google reviews

Uplyft Capital Google Business Review
Google reviews show a similar 4.8 out of 5 rating. Reviewers highlight fast approval times and responsive customer service. Many customers mention getting approved after traditional banks rejected them.
The consistency across Google, Trustpilot and BBB suggests genuine customer satisfaction. This alignment is rare in the alternative lending industry where ratings often vary widely between platforms.
Reddit and social media sentiment
Uplyft Capital has very limited Reddit discussion. One documented instance shows an Uplyft employee reaching out to a Redditor asking about MCAs. Limited data makes Reddit assessment inconclusive. The absence of significant negative discussion is mildly positive compared to heavily criticized companies.
The company maintains active social media on Facebook, Twitter and Instagram. Uplyft hosts a podcast called “Small Business Stories w/ Uplyft Capital” on Spotify. This demonstrates investment in thought leadership and community engagement.
Positive themes in Uplyft Capital reviews
Customer reviews consistently mention several strengths:
Speed and convenience:
- Fast funding within 24-48 hours
- Some borrowers receive same-day funding for urgent needs
- Application takes only minutes with minimal paperwork
Customer service:
- Responsive support with named specialists (Brian Calderin, Scott, Pedro, Valentina, Danny, Reuben)
- Dedicated reps instead of generic call centers
- Patient professionals who explain terms clearly without pressure
Accessibility:
- Approves businesses after traditional banks say no
- Valuable for businesses with credit challenges
- Transparency and willingness to educate borrowers
Negative themes in Uplyft Capital reviews
The most common criticisms include:
Cost concerns:
- Merchant cash advances are expensive (inherent to MCA industry)
- Borrowers who later regret high cost express frustration
- Daily or weekly payment frequency creates cash flow strain
- Especially difficult for businesses with inconsistent revenue
Application and transparency issues:
- Some applicants pre-approved then denied after submitting full documentation
- Rates not disclosed on website until after you apply
- Prevents effective comparison shopping
- $144,000 annual revenue requirement excludes many small businesses
Specific complaint:
- One customer reported loan deposited by lender
- Uplyft then withdrew same amount as origination cost without authorization
- Called it “closing cost” never disclosed in conversations
- Complainant said Uplyft did not respond to emails or resolve by phone
- This contradicts advertised transparency
Uplyft Capital outcomes and success rate
Uplyft Capital has funded over 57,000 businesses with more than $1.4 billion in total funding. The company claims an 87-90 percent approval rate with an average funded amount of $25,230.
Uplyft Capital approval likelihood
Uplyft accepts credit scores as low as 475 with only six months in business required. For businesses struggling with bad credit, these lenient requirements can be crucial for accessing capital.
Renewal opportunities with Uplyft Capital
Businesses with positive payment history can qualify for renewed funding after repaying 50-60 percent of their existing advance. Multiple customers mention receiving more funding than expected and getting approved when other lenders declined.
Risk factors affecting success
Daily or weekly payments can strain cash flow significantly, especially with triple-digit APRs and short-term repayment of 2-12 months. Those barely meeting the $12,000 monthly revenue requirement may struggle if revenue drops after obtaining the MCA.
Spanish Language Support – Se Habla Español
As of 2026, Uplyft Capital offers Se Habla Español support, connecting Spanish-speaking business owners with bilingual funding specialists. This reflects Uplyft’s commitment to serving the diverse U.S. small business community, particularly in Florida and other states with large Hispanic entrepreneurial populations.
- Spanish-speaking funding specialists available by phone
- Application guidance provided in Spanish
- Operating hours: 9 a.m. – 6 p.m., seven days a week
Uplyft Capital pros and cons
Pros
- Very low credit score requirement (475 minimum) makes funding accessible for businesses with poor credit
- No personal guarantee required, which is rare among merchant cash advances and protects personal assets
- Fast approval and funding timeline with same day to 48-hour deposits for urgent business needs
- High approval rate of 87-90 percent means most applicants who meet basic criteria will receive funding
- Short time in business requirement of only six months allows relatively new ventures to qualify
- No origination or monthly fees on direct MCAs eliminates common additional costs
- AI-powered underwriting enables fast decisions without sacrificing thorough analysis
- Responsive customer service with named specialists who guide clients through the process
- A+ BBB rating with only one complaint in three years demonstrates accountability and customer satisfaction
- Marketplace access to additional loan products provides options beyond direct MCAs
- Seven-day-a-week customer service hours accommodate business owners who cannot call during traditional banking hours
- Fixed factor rate means a predictable total cost with no variable interest rate risk
Cons
- High monthly revenue requirement of $12,000 or $144,000 annually excludes many small businesses from eligibility
- Factor rates starting at 1.24 are slightly higher than some competitors, who begin at 1.15-1.2
- Rates not disclosed on the website until you apply prevent upfront comparison shopping
- Daily or weekly payments can strain cash flow, particularly for businesses with inconsistent revenue
- MCAs are expensive compared to traditional loans with triple-digit effective APR in many cases
- At least one documented complaint about unauthorized fee withdrawal raises transparency concerns
- The website contains conflicting information in some areas, creating confusion about the exact terms
- Limited transparency on the exact qualification requirements for different program tiers
- Operates under multiple business names, including Merchant Cash Cloud and EaglePhillips LLC, which can cause confusion during research
Who should use Uplyft Capital?
Uplyft Capital suits specific business profiles that align with their lending criteria.
Good fit if you have:
- Bad credit scores of 475 or higher (traditional banks typically reject)
- At least $12,000 monthly revenue with consistent deposits
- Only six months of operating history (banks require multi-year track records)
- High credit card sales volume (benefits from revenue-based repayment)
- Urgent need for capital within 24-48 hours
- Been denied by multiple lenders
- Preference to avoid personal guarantees
Poor fit if you have:
- Less than $12,000 monthly revenue (explore microloans instead)
- Startup under six months old (consider founder funding or crowdfunding)
- Existing cash flow struggles (daily/weekly payments may worsen position)
- Need for low-cost, long-term financing (pursue SBA loans or credit unions)
- Preference for monthly payment schedules
- Discomfort with factor rates (choose transparent interest rate products)
Questions to ask before applying to Uplyft Capital
Before submitting an application, assess these critical factors:
Financial sustainability:
- Can your business sustain daily or weekly automatic payments without overdrafts?
- Do you consistently generate at least $12,000 monthly revenue?
- Have you calculated the true cost by converting the factor rate to the estimated APR?
Strategic planning:
- Have you tried SBA loans or bank lines of credit first?
- Do you have a clear repayment plan that doesn’t strain operations?
- Will capital use generate sufficient return to justify high costs?
Remember: MCAs should be a last resort, not a first choice.
Uplyft Capital alternatives
Business owners should evaluate both traditional financing and competing MCA providers to select the most appropriate funding source.
Traditional financing alternatives to Uplyft Capital
Lower-cost options:
- SBA microloans: Up to $50,000 with lower rates (longer application, more documentation)
- Business credit cards: Zero percent intro APR for short-term capital
- Invoice factoring: Sell receivables at a discount for immediate cash (good for B2B companies)
- Equipment financing: Equipment serves as collateral, with lower rates than MCAs
- Bank term loans: Lowest rates but stringent approval requirements
- Credit unions: More flexible underwriting, lower rates than commercial banks
- CDFIs: Serve underserved markets with better terms than alternative lenders
Competitor merchant cash advance providers
Forward Financing
Forward Financing maintains an A+ BBB rating, with factor rates ranging from 1.3 to 1.5. The company offers revenue-based financing with contractual payment relief rights. This provides breathing room during revenue downturns, a rare feature among MCA providers.
Fora Financial
Fora Financial holds an A+ BBB rating, with factor rates ranging from 1.1 to 1.4. They offer funding up to $1.5 million, making them suitable for larger capital needs. However, they charge a 2.5 percent closing fee that Uplyft does not.
Fundomate
Fundomate has an A+ BBB rating and an impressive 4.9 Trustpilot score. They charge no origination fees and operate as an embedded finance platform. This integration with business software can streamline the funding process.
Rapid Finance
Rapid Finance is owned by Dan Gilbert and Rock Ventures, providing brand-name backing. They offer MCAs from $5,000 to $1 million, with an A+ BBB rating. Corporate ownership may offer greater stability than independent MCA providers.
Lendio
Lendio operates as a business loan marketplace, similar to Uplyft’s marketplace. They do not provide direct funding themselves. Instead, they connect borrowers to network lenders using traditional interest rates rather than factor rates.
Providers to avoid
Giggle Finance: F rating with BBB, 32+ unanswered complaints, multiple predatory practice reports.
Avoid any provider with numerous unresolved complaints, a lack of transparency, aggressive sales pressure, or a refusal to provide written agreements.
How to compare business financing options
Key evaluation criteria:
- BBB rating AND actual complaint count (high rating with many complaints = red flag)
- Personal guarantee requirement
- Total cost including all fees (not just advertised rates)
- Payment frequency impact on cash flow (daily vs weekly vs monthly)
- Revenue and time-in-business requirements
- Actual contract terms (not just website claims)
Looking for more business funding options? Check out our detailed reviews of Giggle Finance, Headway Capital, and Better Rise Capital to compare rates, approval requirements, and funding speed before making your choice.
How to protect yourself from merchant cash advance scams
The alternative lending industry includes both legitimate providers and predatory operations. Due diligence is essential before signing any agreement.
Red flags indicating potential merchant cash advance scams
Watch for these warning signs:
Pricing and transparency issues:
- Factor rates are not disclosed until after providing extensive information
- Companies quoting low rates then increasing costs (bait-and-switch)
- Closing costs or fees not clearly disclosed upfront
- Fees only emerge after funding deposits
Communication red flags:
- Companies refusing to provide written terms before signing
- Pressure to sign immediately without review time
- Text-only communication with no phone support
- Very aggressive sales tactics or repeated unwanted calls
- Threats during the sales process
Reputation concerns:
- F ratings on BBB or multiple unanswered complaints
- Companies operating under multiple names without clear disclosure
- High complaint volume suggests shell operations
Steps to take before signing any merchant cash advance agreement
Financial verification:
- Get all fees and costs in writing before providing bank statements
- Calculate the true APR equivalent rather than focusing solely on the factor rate
- Confirm written terms match verbal promises from sales calls
- Understand exactly when payments start and how much they will be
Ask critical questions:
- What happens if revenue drops?
- Does the lender offer payment relief or restructuring during hardship?
- Is a personal guarantee required?
- What personal assets could be at risk?
Due diligence checklist:
- Research all business names the company operates under
- Check BBB for complaint count and company response rate
- Read the entire contract before signing
- Pay attention to default clauses, penalty fees, and confession of judgment provisions
For businesses with alternative financing needs, understanding contract terms is critical.
What to do if problems arise with Uplyft Capital
Immediate actions:
- Document all communications, including emails and recorded calls
- File a BBB complaint immediately if the company fails to honor obligations
- Contact your bank if unauthorized withdrawals occur
- Dispute charges and potentially block future debits
Legal protection:
- Consider consulting a business attorney if predatory practices occurred
- Report suspected practices to your state attorney general
- Do not ignore issues, hoping they resolve themselves
- Note that blocking debits may trigger default provisions in your agreement
Specific precautions with Uplyft Capital
Given one documented complaint about undisclosed closing costs, take these steps:
Before signing:
- Verify in writing that no fees apply beyond the stated factor rate
- Confirm which tier program you qualify for
- Request exact terms in writing rather than accepting verbal estimates
- Understand that the company also operates as Merchant Cash Cloud and EaglePhillips LLC
- Verify which entity appears on your contract and bank statements
If issues arise:
- Contact customer service: (800) 515-7531
- Escalate to a written BBB complaint if phone resolution fails
Uplyft Capital contact information
Businesses can reach Uplyft Capital through multiple contact channels.
Phone numbers:
- Primary: (800) 515-7531
- Secondary: (305) 239-8728
- Fax: (888) 345-6928
Physical address: 499 E Sheridan Street, Suite 300, Dania Beach, FL 33004
Spanish support: Se Habla Español – ask for a bilingual specialist
Website: uplyftcapital.com
Operating hours: Monday through Sunday: 9:00 a.m. – 6:00 p.m.
Social media:
- Facebook: facebook.com/uplyftcapital
- Twitter: twitter.com/uplyftcapital
- Instagram: instagram.com/uplyftcapital
- Podcast: Small Business Stories w/ Uplyft Capital (Spotify)
Michael Massa serves as CEO and founder. Contact him through the company’s main channels for escalated concerns. Uplyft produces a podcast called “Small Business Stories w/ Uplyft Capital” on Spotify.
Frequently asked questions
Is Uplyft Capital legit?
Yes. Uplyft Capital is a legitimate merchant cash advance provider founded in 2012 and headquartered in Dania Beach, Florida. It holds an A+ BBB rating (accredited since August 2022) with only one complaint in three years. Over 57,000 businesses have been funded, totaling more than $1.4 billion in capital.
What factor rates does Uplyft charge?
Uplyft Capital’s direct MCA factor rates range from 1.24 to 1.4. There are no origination or monthly fees on direct MCAs. Your exact rate depends on credit score, time in business, and monthly revenue. When converted to APR, MCA rates can reach triple digits.
What credit score do I need?
Uplyft accepts credit scores as low as 450. Traditional banks typically require 680+, making Uplyft accessible for businesses with bad or limited credit history.
Is a personal guarantee required?
No. Uplyft Capital does not require a personal guarantee for its direct MCA products. This is relatively rare in the MCA industry and helps protect your personal assets from business debt liability.
How fast is approval and funding?
Uplyft’s AI-powered underwriting delivers approvals in an average of 6 hours. Funding typically follows within 24–48 hours, with some customers reporting same-day deposits for urgent needs.
Uplyft Capital reviews final verdict
Uplyft Capital is a legitimate merchant cash advance provider with exceptional ratings. The A+ BBB rating with only one complaint in three years, Trustpilot (4.8/5), and Google (4.8/5) scores demonstrate above-average accountability. The no-personal-guarantee requirement and the low 475 credit score minimum make Uplyft accessible when traditional banks say no.
However, the $12,000 monthly revenue requirement excludes many small businesses. Factor rates starting at 1.24 are slightly higher than competitors’. One documented complaint about unauthorized fees raises concerns about transparency. MCAs carry triple-digit effective APRs, making them among the most expensive forms of business financing.
Worth considering if you:
- Have been denied by traditional lenders
- Need capital within 24-48 hours
- Meet the $144,000 annual revenue requirement
- Can sustain daily or weekly payments without cash flow strain
Explore alternatives first if you:
- Qualify for SBA loans or bank lines of credit
- Need low-cost, long-term financing
- Cannot handle frequent automatic withdrawals
For businesses choosing Uplyft, verify all terms in writing before signing. Confirm no fees beyond the stated factor rate. Maintain detailed records of all communications. While Uplyft is among the better MCA providers, merchant cash advances should be a last resort when speed matters more than cost.
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