How Did the Disney+ Streaming Service Launch Do?
Big launch for the Disney+ streaming service Tuesday was marred by glitches which prevented many customers from accessing the on-demand television service.
After a series of posts on social media from users unable to watch.
Disney acknowledged the problem, saying it was the result of a strong demand for the service launched in the United States and Canada.
“The consumer demand for Disney+ has exceeded our high expectations,” the company said in a statement.
“We are pleased by this incredible response and are working to quickly resolve the current user issue.
We appreciate your patience.”
— Disney+ (@disneyplus) November 12, 2019
The real-time web monitoring service Downdetector reported at least 8,000 problems accessing Disney+ by 1400 GMT.
Dozens of Twitter users posted messages about the glitch, some using images of the Disney film “Ralph Breaks the Internet.”
The launch of Disney+ represents a huge bet from the media-entertainment giant as it seeks to bring its television and film content directly to users and compete with on-demand services such as Netflix and Amazon Prime Video.
The company is undercutting rivals with a monthly price of $6.99 or $12.99 packaged with Hulu and its sports service ESPN+.
Disney expects to have between 60 million and 90 million subscribers by 2024.
Inquirer.net will receive a commission on purchases made*