Transform Credit Reviews and Ratings

Transform Credit Logo

Getting a personal loan with poor credit feels impossible. Banks turn you away, and payday lenders charge triple-digit rates that trap you in a cycle of debt. Transform Credit, now operating as Together Loans, offers a different path — but it comes with trade-offs worth understanding before you apply.

The lender uses a cosigner-based model that lets borrowers with poor or no credit access loans up to $10,000. If you have a family member or trusted friend with a strong credit score, Transform Credit may approve you when no one else will. That is the promise. The reality is more nuanced.

This Transform Credit review covers everything you need to know. Loan terms, fees, eligibility, customer complaints, red flags, and alternatives are all here so you can decide if this lender is right for your situation.

TD; LR: Quick verdict on Transform Credit

• Better Business Bureau (BBB): C rating (not accredited); 3.76 out of five stars from 549 customer reviews; active BBB alert for a pattern of complaints
• Trustpilot: 4.7 out of five stars from more than 7,000 reviews
• SuperMoney community recommends
• Rating score: negative 14 (mostly not recommended); 21 total votes
• WalletHub and ConsumerAffairs: no dedicated Transform Credit or Together Loans listing found on either platform as of this review
• Reddit sentiment: mixed — fast funding is praised, but cosigner risk and unauthorized $5 Credit Builder charges are commonly flagged

Is Transform Credit worth considering?

Transform Credit (now Together Loans) can help borrowers with poor credit access funds up to $10,000 — but only if they have a cosigner with a 750-plus credit score. Rates reach up to 35.99 percent annual percentage rate (APR), which is steep but still far cheaper than payday loans. The active BBB alert and recurring complaints about unauthorized charges and cosigner confusion mean borrowers should proceed with caution.

Who Transform Credit is best for

• Borrowers with limited or poor credit who have a family member or friend with a 750-plus credit score willing to cosign
• People who need fast access to funds (one to two business days) and cannot qualify through traditional banks
• Young borrowers who want to start building credit with parental cosigner support

Who should look elsewhere

• Anyone without a willing or eligible cosigner
• Consumers who need funds deposited directly into their own bank account — funds go to the cosigner’s account
• Borrowers who need more than $10,000
• People in states where Transform Credit is not currently licensed
• Anyone uncomfortable with a maximum APR of 35.99 percent

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What is Transform Credit?

Transform Credit homepage

Transform Credit is a direct personal loan lender based in Chicago, Illinois. It is not a broker or marketplace — the company funds loans directly. Its lending model is built around cosigners. If someone with a strong credit score trusts you enough to cosign, Transform Credit will lend to you regardless of your own credit history.

The company calls this approach “loans based on trust.” It fills a real gap for borrowers locked out of mainstream lending. If someone they trust has a strong credit score, Transform Credit will step in.

Transform Credit is now Together Loans

In December 2025, Transform Credit rebranded to Together Loans. The company, team and loan products remain exactly the same — only the name changed. Existing customer agreements, payment schedules and accounts are all unaffected by the rebrand.

The website now redirects to togetherloans.com, and the support email is hello@togetherloans.com. The legal entity remains Transform Credit Inc., doing business as Together Loans. Together Loans is not a credit union despite what some borrowers assume.

Founding and history

Transform Credit was founded in 2018, making it eight years in business as of 2026. The company has grown from a small cosigner-loan startup into a lender serving borrowers across 15 to 20 states.

Headquarters and contact information

• Address: 1440 W. Taylor Street, #431, Chicago, Illinois 60607
• Phone: (470) 435-6300
• Email: hello@togetherloans.com (formerly hello@transformcredit.com)
• Hours: Monday through Friday, 8 a.m. to 8 p.m. Central Time; closed weekends and holidays

States where Transform Credit is available

Transform Credit is currently licensed in approximately 20 states: Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Missouri, Montana, New Hampshire, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Virginia and Wisconsin. State availability can change, so verify current licensing on the Together Loans website before applying.

Is Transform Credit legit and safe?

Better Business Bureau (BBB) reviews

Together Loans Better Business Bureau (BBB) Profile

Transform Credit holds a C rating with the BBB and is not accredited. It has collected 549 customer reviews averaging 3.76 out of five stars, along with 460 complaints filed in the past three years. Of those, 158 were closed in the last 12 months. 

The BBB has an active pattern-of-complaint alert covering four categories: loan approvals customers say they never applied for, credit checks run without prior consent, enrollment in the Credit Builder program without authorization and cosigners added without their knowledge.

As of April 2023, the BBB noted the business had not yet fully alleviated the pattern. The company has responded to individual complaints, but the broader pattern remains unresolved.

Trustpilot reviews

Together Loans Trustpilot Review

On Trustpilot, Transform Credit earns 4.6 out of five stars from 7,612 reviews — a notably strong score. Common praise includes a fast loan process, helpful staff, and quick funding. Common complaints center on confusion about funds being deposited into the cosigner’s account, delays during verification, and slow communication at times.

Reddit reviews

Reddit threads about Transform Credit confirm it is a real lender. Positive users praise quick funding and credit score improvements from on-time payments. Negative themes include high interest rates, discomfort with funds going to the cosigner, and recurring $5 Credit Builder charges that some borrowers did not realize they had signed up for.

Multiple threads warn that the loan could damage relationships if the borrower misses payments, since missed payments hurt both the borrower’s and the cosigner’s credit scores.

CFPB and regulatory status

As of the publication of this review, no enforcement actions, lawsuits or consent orders from the CFPB, the Federal Trade Commission (FTC) or any state attorney general have been found against Transform Credit Inc. or Together Loans. This is an important distinction — the active BBB alert and complaint pattern are serious, but they do not carry the same legal weight as a formal regulatory action.

Borrowers who believe they have been harmed by unauthorized charges or unauthorized credit inquiries can file a complaint directly with the CFPB at consumerfinance.gov or report fraud to the FTC at reportfraud.ftc.gov. Filing complaints helps regulators identify patterns and build cases for future enforcement.

Scam and impersonation warnings

Some users on Reddit and the BBB report having loans opened in their name without applying — a potential sign of identity theft or fraud using Transform Credit’s brand. One SuperMoney reviewer reported a loan opened fraudulently in their name and had to freeze their credit accounts.

To protect yourself:

• Apply only through the official website at togetherloans.com
• Never share personal information over the phone with unsolicited callers claiming to be Transform Credit
• Monitor your credit reports regularly for unauthorized accounts
• If you see unauthorized activity, file a complaint with the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC)

Legitimacy assessment

Transform Credit is a real, licensed lender that has been operating since 2018. The rebrand to Together Loans is legitimate and confirmed on the company website. However, the active BBB alert, recurring complaint patterns and reports of unauthorized account activity are serious red flags. Borrowers should verify all terms in writing before signing and monitor both their own and their cosigner’s credit reports closely after funding.

Transform Credit services and loan products

Personal loans overview

• Loan amounts: $3,000 to $10,000
• APR: up to 35.99 percent (fixed)
• Repayment terms: 24 to 60 months
• All loans require a qualified cosigner

Credit Builder program

Transform Credit offers an optional Credit Builder program at $5 per month. According to the Together Loans website, the program reports your payments to credit bureaus to help build your credit history over time. The outline and some third-party sources mention Experian specifically — confirm directly with the company which bureaus are included. This is not a loan — it is a separate paid subscription service added on to your account.

Important: Some borrowers have reported being enrolled in the Credit Builder program without explicitly opting in. If you apply with Transform Credit, verify your enrollment status in your account settings and check your bank statements for the recurring $5 charge.

What Transform Credit loans can be used for

• Debt consolidation
• Emergency expenses
• Medical bills
• Car repairs
• Other personal expenses — funds are not restricted to specific purposes once disbursed
• Note: loans cannot be used for business purposes

Transform Credit fees and pricing

Fee structure

• Origination fee: none
• Prepayment penalty: none
• Late payment fee: not disclosed — SuperMoney notes Transform Credit does not disclose whether it charges late payment fees
• Credit Builder program fee: $5 per month (optional)

APR and total loan cost

The maximum APR is 35.99 percent. Based on the representative example from the Together Loans website, borrowing $5,000 over 36 months at 35.99 percent results in monthly payments of $229.01 and a total repayment of $8,244.36. That means the borrower pays $3,244.36 in interest on a $5,000 loan — more than 64 percent of the original principal. Rates and available loan amounts vary by state.

How Transform Credit pricing compares to alternatives

• Compared to payday loans (APRs of 300 percent or more): significantly cheaper
• Compared to mainstream personal loans (APRs of six to 36 percent): at the high end of the spectrum
• Compared to credit union personal loans (APRs of eight to 18 percent): considerably more expensive

Transform Credit targets borrowers who cannot qualify for mainstream loans, so the higher rate reflects the risk profile of its customer base.

Transform Credit eligibility and requirements

Borrower requirements

• No minimum credit score for the borrower (SuperMoney lists 450 as the floor)
• Must be a U.S. resident and at least 18 years old
• Must have a valid government-issued photo ID
• Must have an active personal checking account
• Must have a steady income
• Cannot be under an active bankruptcy

Cosigner requirements

• Minimum credit score of 750 — this is a firm requirement
• Being a homeowner may improve approval chances
• Must be a U.S. resident and at least 18 years old
• Must have a steady income and provide personal information, income details, and bank account information
• Cannot already have an open Transform Credit loan as a borrower or cosigner
• Must be financially separate from the borrower — cosigners who share credit accounts or bank accounts with the borrower may not qualify

Important cosigner risks

The cosigner is legally responsible for the full loan amount if the borrower misses payments. Missed payments will damage the cosigner’s credit score. Loan funds are deposited into the cosigner’s bank account, not the borrower’s, as a fraud prevention measure.

Both parties should have a clear, open conversation about responsibilities before applying. This is not a formality — it is a legal and financial obligation that can affect the cosigner’s credit for years.

How to apply for a Transform Credit loan

Step-by-step application process

1. Visit the Together Loans website at togetherloans.com and submit the initial application
2. Transform Credit sends a registration link to your cosigner
3. The cosigner fills out their portion of the application, including personal information, income and bank account details
4. Both parties undergo credit checks and identity verification
5. Transform Credit confirms eligibility based on the cosigner’s credit score
6. If approved, sign the loan agreement and provide bank account details for payments
7. Funds are deposited into the cosigner’s bank account, usually within one to two business days
8. The cosigner then transfers the funds to the borrower

Hard credit pull warning

Transform Credit performs a hard credit inquiry when you apply. The lender does not offer pre-qualification with a soft credit pull. A hard inquiry may temporarily lower your credit score by a few points. If you want to compare rates without a hard pull first, consider shopping through third-party comparison sites that offer soft-pull pre-qualification.

Funding speed

• Applications approved by noon Eastern are typically funded the same business day
• Approvals after noon Eastern are typically funded the next business day
• Business days are Monday through Friday, excluding weekends and holidays

Transform Credit reviews and complaints in detail

Multi-platform rating summary

• BBB: C rating, 3.76 out of five stars from 549 reviews, 460 complaints filed in three years, active pattern-of-complaint alert
• Trustpilot: 4.7 out of five stars from more than 7,000 reviews
• SuperMoney: negative 14 recommendation score from 21 community votes
• WalletHub and ConsumerAffairs: no dedicated listing found on either platform as of this review
• Reddit: confirmed real lender, but widely described as a last resort — high APR and cosigner risk are the most common warnings

Common praise themes

• Fast and easy application process
• Quick funding, often within one business day
• Helpful customer service representatives
• Willingness to help borrowers whom other lenders reject
• No hidden fees
• Some borrowers report credit score improvement from on-time payments

Common complaint themes

• Unauthorized $5 charges from the Credit Builder program
• Hard credit inquiries run without clear consent, especially on cosigners
• Confusion about funds being deposited into the cosigner’s account
• Difficulty reaching customer service — borrowers must leave a message and wait for a callback
• Billing errors and double charges
• Cosigners contacted aggressively about missed payments
• The rebrand from Transform Credit to Together Loans caused payment confusion for some existing borrowers
• Reports of loans being opened without the borrower’s knowledge — possible fraud or identity theft

BBB complaint analysis

The 460 BBB complaints filed in the past three years largely involve billing problems and delayed support. The active pattern-of-complaint alert covers unauthorized loan approvals, unauthorized credit checks, unauthorized Credit Builder enrollment and unauthorized cosigner additions. While the company has responded to and resolved individual complaints, the overall pattern has not been fully alleviated per the BBB.

Transform Credit outcomes and success rates

No verified public data exists on Transform Credit’s approval rates, credit improvement outcomes or long-term repayment success. The company claims 99 percent of applicants are approved, per a message on SuperMoney — though this figure likely refers only to applicants who meet the cosigner requirement, not all who attempt to apply.

Some Trustpilot and Reddit users report credit score improvements after consistent on-time payments. The Credit Builder program reports to Experian, which can help build payment history over time. The loan itself will not automatically improve your credit — making every payment on time is what drives results.

Realistic expectation: Transform Credit is a borrowing tool, not a credit repair service. If you use it responsibly and pay on time, you may see gradual credit improvement. If you miss payments, both your credit and your cosigner’s credit will suffer.

Transform Credit pros and cons

Pros

• Accepts borrowers with poor or no credit history
• No origination fees
• No prepayment penalties
• APR is lower than payday loans and many short-term installment lenders
• Fast funding — typically one to two business days
• Optional Credit Builder program reports to Experian
• Simple, straightforward application process

Cons

• Requires a cosigner with a 750-plus credit score — a high bar that excludes many applicants
• Maximum APR of 35.99 percent is at the top of the personal loan range
• Funds are deposited into the cosigner’s account, not the borrower’s
• Active BBB alert for a pattern of complaints, including unauthorized charges and credit checks
• Only available in roughly 15 to 20 states
• No soft-pull pre-qualification option — every application triggers a hard credit inquiry
• Limited loan amounts ($3,000 to $10,000)
• Customer service can be difficult to reach — the callback model frustrates some borrowers
• The Credit Builder program’s $5 monthly charge may be enrolled in without clear consent

Who should use Transform Credit?

Best for

• Borrowers with limited or poor credit who have a creditworthy cosigner with a 750-plus score
• People who need fast cash and have been rejected by traditional lenders
• Young adults building credit with a parent as cosigner
• Borrowers who understand and accept the cosigner risk and high APR
• Those who want to avoid payday loan rates but cannot yet qualify for mainstream personal loans

Not recommended for

• Anyone without a cosigner who meets the 750 credit score requirement
• Borrowers who want loan funds deposited directly into their own account
• Consumers not fully aware of the financial risk placed on their cosigner
• People who need more than $10,000
• Borrowers in states where Transform Credit / Together Loans is not licensed
• Anyone who prioritizes low APRs — mainstream lenders offer rates starting well below 35.99 percent for qualified borrowers

Transform Credit alternatives to consider

If you have a cosigner but want better terms

• SoFi: minimum credit score 680, APR 8.74 to 35.49 percent, loan amounts $5,000 to $100,000, no fees and unemployment protection
• LightStream: good to excellent credit required, APR 6.49 to 25.39 percent, loans up to $100,000, no fees and same-day funding available

If you have fair or poor credit and no cosigner

• Upgrade: minimum credit score 580, APR 7.74 to 35.99 percent, loan amounts $1,000 to $50,000
• Upstart: minimum credit score 300, APR 6.5 to 35.99 percent, considers education and employment history, loan amounts $1,000 to $75,000
• OneMain Financial: no minimum score specified, APR 18 to 35.99 percent, loan amounts $1,500 to $20,000, with an in-branch option

If you want to build credit without borrowing

• Secured credit cards — deposit-based cards that build credit through on-time payments
• Credit-builder loans from credit unions — small, secured loans that report to all three credit bureaus
• Rent and utility reporting services such as Experian Boost or third-party rent reporters

Free resources

• AnnualCreditReport.com for free credit reports
• CFPB budgeting and borrowing tools at consumerfinance.gov
• Local nonprofit credit counseling agencies through the National Foundation for Credit Counseling (NFCC) at NFCC.org

How to protect yourself from personal loan scams

Warning signs of a scam lender

• Guaranteed approval regardless of credit — no legitimate lender guarantees approval
• Upfront fees required before loan disbursement
• No physical address or verifiable contact information
• Pressure to act immediately without reviewing documents
• Unsolicited loan offers via phone, text or email

Questions to ask before signing

• What is the total cost of the loan, including all interest and fees?
• Does the lender report to all three major credit bureaus?
• What happens if I miss a payment?
• Is there a prepayment penalty?
• What are the exact terms of any add-on services such as credit builder programs?

Free reporting resources

• CFPB complaint database at consumerfinance.gov
• FTC scam reporting at reportfraud.ftc.gov
• Your state attorney general’s consumer protection office

Transform Credit contact information

• Company name: Transform Credit Inc. doing business as Together Loans
• Phone: (470) 435-6300
• Email: hello@togetherloans.com
• Mailing address: 1440 W. Taylor Street, #431, Chicago, Illinois 60607
• Website: togetherloans.com
• Hours: Monday through Friday, 8 a.m. to 8 p.m. Central Time; closed weekends and holidays

Final verdict on Transform Credit

Overall assessment

Transform Credit (now Together Loans) is a legitimate lender that fills a real gap for borrowers with poor credit who have access to a cosigner with excellent credit. The 35.99 percent APR is steep, but it beats payday and short-term installment loan rates by a wide margin. No origination fees and no prepayment penalties are genuine positives.

The active BBB alert and recurring complaints about unauthorized charges, unauthorized credit checks and cosigner confusion are serious concerns that borrowers should not dismiss. The high Trustpilot score is encouraging, but the negative SuperMoney sentiment and BBB complaint volume suggest a real pattern worth investigating before you apply.

When Transform Credit makes sense

• You have exhausted lower-cost options and still need funds
• You have a willing cosigner with a 750-plus credit score who fully understands the legal risk
• You need a relatively small amount ($3,000 to $10,000) quickly
• You are committed to making every payment on time to protect both your credit and your cosigner’s

When to choose alternatives

• You can qualify for a personal loan from Upgrade, Upstart or a credit union
• You do not have a cosigner or your cosigner’s score is below 750
• You need more than $10,000
• You are uncomfortable with the company’s complaint history or the active BBB alert

Our recommendation

Compare at least two or three alternatives before applying with Transform Credit. If you proceed, read every term carefully, confirm your Credit Builder opt-in status and monitor both credit reports closely after funding. Check current rates and terms at togetherloans.com or explore our recommended personal loan alternatives to find a better fit for your situation.

Frequently asked questions about Transform Credit

Is Transform Credit the same as Together Loans?

Yes. Transform Credit rebranded to Together Loans in December 2025. It is the same company, same team and same loan products — only the name changed. The legal entity remains Transform Credit Inc., doing business as Together Loans.

Can I get a Transform Credit loan without a cosigner?

No. Every loan requires a cosigner with a credit score of at least 750. There are no exceptions to this requirement. If you do not have an eligible cosigner, consider alternatives such as Upstart or Upgrade, which do not require one.

Why does Transform Credit send money to my cosigner?

Funds are deposited into the cosigner’s bank account as a fraud prevention measure. The cosigner then transfers the funds to the borrower. Both parties should agree on this process and the transfer timeline before applying.

Does Transform Credit report to credit bureaus?

The optional Credit Builder program, which costs $5 per month, reports payments to credit bureaus. Some third-party sources specify Experian only — confirm with the company directly which bureaus are included before signing up, as reporting to only one bureau limits the benefit to your TransUnion and Equifax scores.

How do I cancel the Transform Credit Credit Builder program?

Log into your account, go to Account Settings, select Cancel Account and follow the on-screen steps. Monitor your bank account after canceling to confirm the $5 monthly charge has stopped. If charges continue, contact Transform Credit support at (470) 435-6300.