Target's Policy: Exchange Kids' Clothes for Cash or New Wardrobe

Target’s New Policy Lets Parents Exchange Outgrown Kids’ Clothes for Cash or New Wardrobe

/ 04:20 AM May 16, 2023

Get ready to say goodbye to the woes of your kids’ outgrowing their clothes quickly. Target launched an initiative that will change your shopping game.

The retail behemoth has unveiled a new policy perfect for the environmentally and budget-conscious. Parents can now swap those small-sized jeans your kiddos have outgrown in exchange for fresh new clothes or cash.

Target shopper Jazmine Valvidia shared a TikTok video last summer. She said that those who bought Cat & Jack clothes could enjoy a one-year warranty.

Cat & Jack covers instances when children outgrow their clothes or if they get ripped or stained. In cases like these, a refund is available.

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In this video, with almost 1.2 million views, 26,000 shares, and 85,000 likes, Valvidia showed receipts. These are her proofs of returning a huge bag of used clothes by her three kids, amounting to $537.80.

She said, “Didn’t spend a single dollar for back-to-school clothes.” However, according to an Insider report, she didn’t agree to an interview.

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Other TikTok users have also uploaded the same but with lesser refunds. They wanted to test out the legitimacy of the company’s policy.

One user, JMS_Steph, also posted a video sharing his return receipts amounting to $164.21. The user said it is one of the million reasons they love Target.

How does Target’s new policy work?

The retail giant’s newest drive is to improve the convenience of returning items. Customers can now return used Cat & Jack clothes for new items or cash, provided they will return them within one year.

Other videos and comments suggest that the retail giant is restraining the practice. Target’s policy for some products is the same. In addition, workers told Insider they still do process returns on large quantities of used children’s clothes.


If youre a mom & shop Cat & Jack at Target …This is for you 😍 Their 1 year warranty works!! #catandjacktarget #catandjackwarranty #catandjackkids #targetlovers #targetshopping #foryou #momblogger

♬ original sound – Jazminevaldivia

Moreover, the Target return policy says: “If you’re not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund.”

A Target spokesperson didn’t agree to respond to the TikTok hype but stated that the new return policy displays the company’s certainty in its private brands’ value.

One Illinois worker claimed the largest receipts she had encountered was almost $300. She shared that they were definitely used and in terrible condition.

She added that most returned clothing is unwashed, but these items go directly to the trash. One Target employee in California said she had witnessed the growing trend this year as parents return for the following year.

Amounts of Returned Cash

An employee also shared that the largest amount she processed was $417. It was higher than usual as it included many shoes. One thing that is bothersome for her is not the money.

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She said it was a prolonged process of manually keying in all the codes on the computer. Even at a fast pace, processing large batches of returns took almost 20 minutes.

Another thing to note is that returns without receipts are limited to $100 per customer per year. But items with proof of purchase and purchased using a Target Circle membership don’t have restrictions.

However, as the worker shared, many customers were still unhappy with their returns. The tendency is the returned money is smaller than most expect due to the discounts on the actual prices they had paid when they bought them

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TAGS: clothes, Target, Trending
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