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Features That Make a Casino Site Work
When the first casino websites went live, they left much to be desired. They sorely lacked all of the features and fun that a player might expect. In fact, in the very early days, it wasn’t even possible to place a cash bet.
Now, a good casino site is feature-rich and packed with top games like some of these Megaways Casino games.
But what are some of the best features of a good, modern online casino? And what impact do they have on the player experience?
Bonuses and Promotion
The first thing, and often the one that land-based casinos just can’t compete with, is the bonuses and promotions. Before you make an account with any online casino, make sure you take a look at all the offers available.
They are usually in bold at the top of the website. Try to make sure that you get a deposit match, double or triple at least. For sports betting, websites try to get free wagers or wager matches – and it is always a good idea to have a couple of free spins for the slots too!
Regular promotions for their current customers should be something that you can enjoy – because it will be a reward for being loyal to them. So look for loyalty programs and VIP rooms.
Support
Imagine you have just deposited some money into your gaming account, and it isn’t showing. You check the bank, and it has been taken out, but something has gone wrong in between. Your bank tells you to check with the vendor.
You head to the chat function only to find it is 100% automated, and there is no option to speak to someone. You then go to the contact us page and see that they don’t have a support email or call line. Your only option is to send them a letter.
An unfortunate set of circumstances
Before you make an account, one of the features you should look for and make sure that you test is customer support. You are looking for a fast response, the ability to speak to a person and see how accommodating they can be.
If you know that you won’t use the call option if something does happen to your account – make sure you use the email and see how long it takes.
Withdrawals
There are several checks that need to happen when it comes to putting money into your account and then withdrawing winnings. The casino has a duty to make sure that there is no fraud happening, and it is your role to help them.
However, if the withdrawals are going to take days rather than minutes in the age of fast and instant transfers, that might be something you are not happy with.
Head to the T&Cs and look for the section about withdrawals – and if in doubt, make use of that chat support and ask about the procedure.
Payment Option
Not everyone uses PayPal or an e-Wallet to pay for things online, and having a lot of payment options is a must. If the casino website doesn’t offer many different payment options, it could be an indicator that they are not invested in making sure that their players have the best experience.
Quite a few online casinos are exploring the opportunity to include cryptocurrency in their payment options too. Cryptocurrency is heavily reliant on top-tier security, and the combination could mean that the casino has the security of its players at the heart of what it is doing.
Variety
Before you create an account – it can be important for you to decide what types of games you like to play. If you only play poker, then you won’t be looking for casino websites that offer a variety of games.
However, if you are a player who likes to head to a bingo lobby, buy tickets. Then let it autoplay while you do something else. Make sure you have a game-rich casino site.
There are a couple of casino game developers that are highly respected in the industry. There are also websites that host their games are often the first to have new games from that game studio. Look for names like Evolution Gaming, Pragmatic Play, Amatic and NetEnt.
2FA
Security should be one of the most important things for both you and the casino website that you want to use. It is a feature that you shouldn’t skimp on. You should look for casino websites that offer 2-factor authentication. So that your gaming account is always kept safe.
Sometimes it will be a text code to your mobile, it might be an email link. It may also be something else. If the casino does offer it, you should make use of this feature to keep your account safe.
Online casinos have thought of all of the things that make online gaming something that is enjoyable and safe for all players. Be sure of the features that mean something to you so that you have an outstanding gaming experience.
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